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About YK

Contact us
Shanghai YK precision machinery manufacturing co., LTD.
TEL:+86 21 69173481
FAX:+86 21 69173483
ADD:Jiading District Anting Shanghai Town Park Road 567
WEB:www.yinkaish.com
 

Customer service
 


Technical support

Company customer service department has a group of experienced, strong technology support specialist, to provide pre-sale, sale, after-sales service form, you can contact us through a variety of channels to log on to the website, telephone, e-mail and so on.

After-sale service

After the final acceptance of the equipment, we for the customer provide 7 * 24-hour, all-weather service, in within the warranty period, such as that offered by the equipment failure, we need to cooperate to solve, we within 4 hours after receiving the notice given response, and to arrange for the relevant technical support to the scene, for the customer to solve the problem. If the customer is a factor or external objective factor to cause the device can not run properly, we will also provide the corresponding service. In after the warranty period, such as that offered by the equipment failure and need my party to cooperate to solve, we within 8 hours after receiving the notice arrangement related technical support to arrive at the scene, help customers to solve the problem, and according to the actual situation of discretion charge service fees and materials fees.

Technical support

During the use of the equipment, free to provide customers with technical advice; in the case of customer needs to provide customers with equipment, hardware training and other services.

Equipment maintenance

Equipment maintenance is an important method to prolong the service life of the equipment, ensure the normal production and improve the utilization of equipment. We will provide customers with the highest quality equipment maintenance, equipment upgrades, spare parts and other services.

 


TEL:+86-021-69173481
FAX:+86-021-69173483
Email:yinkai_hr@yinkaish.com






Copyright © 2015 Shanghai YK precision machinery manufacturing co., LTD. All Right Reserved
ADD:Jiading District Anting Shanghai Town Park Road 567
TEL:+86 21 69173481 FAX:+86 21 69173483 WEB:www.yinkaish.com